Payment Method

1. PAYMENT INFORMATION
   At Velouron, we are committed to providing a secure and seamless checkout experience. All transactions are encrypted to ensure your safety.
2. ACCEPTED PAYMENT METHODS
   We accept  all major credit cards via our secure Stripe payment system: Visa, MasterCard, American Express, Discover. 
3. PAYMENT TERMS
   

   To ensure your order is processed without delay, please note the following:

   • Full Payment Required: Payment in full is required at the time of checkout.
   • Order Processing: Your order will be immediately prepared for dispatch once the transaction is successfully confirmed.

   This policy allows us to maintain the fastest handling times and ensure a smooth delivery experience for you.

4. PAYMENT CONFIRMATION
   

   Once your payment is successfully processed, you will immediately receive a confirmation email containing:

   • Order Summary: A full list of your purchased items.
   • Payment Details: Transaction reference and total amount.
   • Order Status: Tracking information and next steps.

   Note: Your financial data is processed securely with top-tier encryption for your complete peace of mind.

5. PAYMENT ISSUES
   

   If you experience any difficulties during checkout (such as declined payments, error messages, or unavailable options)

   Sometimes, credit card payments may fail. If this happens, you will receive a notification email. Please try to pay again or contact us immediately for assistance:

   • Live Chat: Located at the bottom-left corner of your screen.
   • Email Support: support@velouron.cc
   • Hotline: + 1(209) 396 – 8666

   Our support team is standing by to help ensure your order is completed successfully.