Privacy Policy – Velouron

COMMITMENT TO PRIVACY

At Velouron, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.

INFORMATION WE COLLECT

We collect information from you when you:

Create an Account: Register on our website.
Place an order
Subscribe: Sign up for our newsletter
Contact Us: Fill out a form
Browse: Interact with our website features

HOW WE USE YOUR INFORMATION

We use the collected data for the following purposes:

Order Fulfillment: To process transactions, manage payments, and deliver products via our shipping partners.
Customer Support: To respond to your inquiries, returns, or exchange requests.
Personalization: To tailor your shopping experience and recommend products relevant to your style.
Communication: To send order updates, tracking numbers, and exclusive offers (you may unsubscribe at any time).

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services for the sole purpose of message delivery.

DATA SECURITY

Your security is our top priority. We implement industry-standard security measures:

SSL Encryption: All sensitive data transmitted between your browser and our website is encrypted via Secure Socket Layer (SSL) technology.
Secure Payments: We use verified global payment gateways. VELLRUS does not have access to your private banking passwords or full credit card numbers.

YOUR RIGHTS

You have the right to:

Access the personal data we hold about you.
Request corrections to any inaccurate data.
Request deletion of your account and personal data (Subject to operational retention for order records).
Opt-out of marketing emails by clicking the “Unsubscribe” link in our emails.